Customer service

How can we help?

A question about your order, how to wear your strap or a return? Write to us, we reply within 24 business hours.

⏱Reply within 24 hMonday to Friday, 9am – 6pm
🚚Tracked ordersTracking number sent by email
↩️30 days money-back guaranteeReturns are simple, just write to us
Your questions

Frequently asked questions

What’s the difference with a knee brace?

A knee brace wraps the whole knee and spreads the pressure everywhere. Rotula applies targeted support on one single point, the tendon below the kneecap, without locking the joint or making you sweat.

It looks small, does it really work?

It’s small because it only needs to cover one spot. What matters isn’t size, it’s precise placement.

Which size should I choose?

None! Rotula is one size, with an adjustable strap that fits every body type.

Does it slip during sport?

No. The silicone pad grips the skin and keeps it in place, even when running, playing padel or hiking.

Can I wear it all day?

Yes. It’s slim and breathable, and sits discreetly under trousers, leggings or football socks.

What if it doesn’t suit me?

You have 30 days to send it back for a refund. Just contact us from the Contact page.

Is it a medical device?

No. Rotula is a support accessory for sport and everyday life. If pain persists, see a doctor or physiotherapist.